Domaine Plus Real Estate
Domaine Plus Real Estate ("we", "our", "us") is committed to protecting the privacy, confidentiality and security of the personal information entrusted to us by our clients, prospective clients, buyers, sellers, landlords, tenants, contractors and visitors.
We recognise the importance of responsible information handling and are committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and our professional obligations as a licensed real estate agency in New South Wales.
This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.
"Personal information" has the meaning given in the Privacy Act 1988 (Cth).
It includes information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
Examples include your:
You may browse most areas of our website without providing personal information.
However, if you choose to:
we may ask you to provide personal information necessary to respond to your request.
Depending on the services we provide, we may collect:
Where practical, we collect information directly from you.
Information may be collected when you:
Where permitted by law, we may also obtain information from:
We collect personal information to:
When attending an open home or property inspection, we may collect your:
This information assists us to:
Providing this information is voluntary; however, where attendance records are reasonably required for security or vendor reporting purposes, we may be unable to grant entry if sufficient information is not provided.
In some circumstances we may request identification documents to verify your identity, comply with legal obligations or facilitate a property transaction.
Identification documents are collected only where reasonably necessary and are stored securely.
If requested personal information is not provided, we may be unable to:
When you visit our website we may automatically collect technical information including:
We use cookies and similar technologies to:
Most browsers allow cookies to be disabled, although this may affect website functionality.
We may contact you by:
to provide:
You may opt out of marketing communications at any time by using the unsubscribe facility or contacting our office.
Opting out does not affect communications relating to existing transactions or services.
We may disclose personal information where reasonably necessary to:
We do not sell personal information.
Some of our technology providers and cloud-based software systems may store or process personal information outside Australia.
Where this occurs, we take reasonable steps to ensure those providers maintain privacy protections consistent with Australian privacy laws.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Security measures include:
While reasonable precautions are taken, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
For the safety and security of our staff, visitors and property, CCTV surveillance may operate within or around our office premises.
Where CCTV footage contains personal information, it will be handled in accordance with this Privacy Policy.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage users to review their respective privacy policies.
You may request access to personal information we hold about you or request correction of inaccurate or incomplete information.
Requests should be made to our office.
Access will generally be provided free of charge. Where exceptional administrative costs apply, you will be advised before any charge is incurred.
Where access cannot be provided, we will explain the reasons unless prohibited by law.
If you believe we have not handled your personal information appropriately, you may lodge a complaint with our office.
We will acknowledge your complaint promptly, investigate the matter and endeavour to resolve it within a reasonable time.
If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Domaine Plus Real Estate
Suite 2, 275–277 Macquarie Street
Liverpool NSW 2170
Phone: (02) 9822 5885
Email: [email protected]
Website: https://www.domainerealestate.com.au/
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, business practices or the services we provide.
The current version will always be available on our website.
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